Disclaimer.
Disclaimer.
Our products are made to order. Manufactured and finished by hand. This causes variations in size shape, colour and patina.
Each piece of iron for instance has a different surface structure and tools may cause scratches inherent to the manufacturing process.
Hot rolled steel is finished with an oil or wax product that gives the bare steel a moderate protection against oxidation whilst it saves the materials natural appearance.
Placed outside or in a moist environment will cause the products to rust.
Drinks placed on these surfaces will give rings. Coasters may prevent this from happening.
Cleaning with a damp cloth. Never use aggressive cleaning agents.
Should minor rust appear anyhow, remove by rubbing gently with very fine steel wool. Then apply canuba wax again to re-seal.
Shipping and returns.
All our products are made to order. Approximate manufacturing time is between 6 and 8 weeks after order.
Standard products can be returned if unused. We offer 75% refund. Restocking will be 25%. This is excluding damages, shipping, packaging and handling costs.
Our products are checked before shipping.
Damages upon arrival caused by shipping must be reported within a week after arrival.
Depending on this and the nature of the damage, replacement or compensation will be discussed.
Custom products can not be returned or refunded.